Denise grew up inside the restaurant industry, with family running venues for over 30 years. That foundation, combined with 20+ years in the business world, gives her a perspective that understands you.
A Google Local Guide Level 8 with thousands of reviews and over 50 million views, she is one of Sydney's most active dining voices, and can help your business find yours.
If it is personal guidance you are after, her coaching arm draws on experience as a team Coach, providing a sounding board and empathy to help individuals find direction, set goals, and move forward.
MComm UNSWBComm CurtinGoogle LG Level 850M+ ViewsScrum Master Coach30yr Restaurant Heritage20+ Yrs BusinessGLG Member
The first 10 restaurants and restaurant businesses to enquire will receive a complete Private Dining Review and written Report at no consulting fee.
*All you cover is a token $50 to help cover the cost of travel and a dish to taste at your restaurant. I will foot the rest of the bill, and you will receive the full report and photos.
Why? Because its the best way to introduce you to what this service can do. Offer closes 31 August 2026 or when spots are filled.
** Dailyways2salivate reserves the right to publish public reviews when returning as an independent diner at a later stage, for full transparency and unbiased reviews for the public. Your business would have had ample time to review and improve your operations by the time that happens.
Most feedback is vague, biased, or buried in review platforms. What your business needs is a confidential, structured assessment from someone who has spent a lifetime in the industry and built a career turning insight into action.
Denise grew up in the restaurant industry, with parents and family running venues for over 30 years. She did not just dine out she lived the business from the inside. Combined with 20+ years in the corporate world and a Master of Commerce from UNSW, she brings a perspective that is equal parts passion and rigour.
Every engagement is discreet. You receive a detailed, actionable written report built around your specific goals.
Primary focus: Sydney. Other markets available on enquiry.
Lv8
Google Local Guide
50M+
Google review views
30yr
Family restaurant heritage
20+
Years business experience
Master of Commerce (E-Business), UNSW Business School
Bachelor of Commerce (Marketing), Curtin University
Scrum Master Coach to teams
Google Local Guide Level 8 thousands of reviews, 50M+ views
Family background in the restaurant industry spanning 30+ years
20+ years professional experience across business and strategy
Management Consulting experience (GLG member)
Sensory Evaluation Panellist
What I Offer
Services offered
Confidential, professional, and tailored to your business. Enquire for a quotation.
Launch Offer
Tier 1
01
Private Dining Review & Report
An anonymous visit to your venue followed by a comprehensive written report covering cuisine quality, service, atmosphere, value, and consistency. Benchmarked against market expectations.
Tier 2
02
Guest Experience Audit
A full journey assessment from online booking through to departure, identifying friction points, service gaps, and opportunities to elevate the overall guest impression.
Tier 3
03
Website and Social Media Channels
Your online presence is often the first impression a customer has before they ever walk through your door. This service reviews your website and social media channels through the eyes of a diner, assessing clarity, appeal, consistency, and how well they reflect the experience you actually deliver. You receive practical recommendations to strengthen your digital presence and attract the right audience.
04
Online Reputation Analysis
A deep dive into your online reviews analysing sentiment, recurring themes, and delivering a clear strategy to address weaknesses and amplify strengths.
05
Ongoing Advisory Retainer
A continuing relationship for businesses wanting consistent, trusted strategic input, including marketing, regular review visits, ad hoc ideation and advice.
How It Works
Simple. Confidential. Effective.
01
Consultation
A free, confidential chat to understand your venue and what you want to achieve. No obligation.
02
Anonymous Visit
Denise visits incognito experiencing exactly what your real customers experience, without the performance.
03
Written Report
A detailed, structured report covering all agreed areas with clear, prioritised recommendations.
04
Debrief
Walk through the findings together and leave with an action plan you can put to work immediately.
Who This Is For
Built for restaurant businesses that take quality seriously
Independent Restaurants & Cafes
Owner-operators who want an honest, expert view of where they stand and what to fix first.
Multi-Venue & Growing Groups
Hospitality groups who need consistent quality benchmarking as they scale their brand.
New Openings
Venues preparing to open who want to stress-test their concept before the public does it for them.
Businesses Seeking an Edge
Any restaurant business wanting a clear, evidence-based strategy to outperform the competition.
"
Great hospitality is intentional. Every detail, from the first impression online to the last bite at the table, shapes whether a guest comes back. I help you see your business the way your customers actually do.
Denise Ha, Restaurant Consultant
Food for Thought for Business Owners
Treat all feedback as valuable feedback. Learning from criticism helps your business grow. Becoming defensive not only limits growth, but can also reinforce the concerns raised in the review for others who are reading it.
Of course, we all wish criticism would be delivered constructively, but that is not always the case. As a business owner, it is up to you to decide how you respond. You can view it as an opportunity to improve, or show everyone that this is where the service stops.
Get In Touch
Let's talk about your business
All enquiries are completely confidential. The first conversation is always free. Pricing is provided on enquiry based on your specific needs.
Whether you need a mentor, a sounding board, or simply someone to help you find a new direction, this is a judgment free space to think things through.
Introductory Offer · No Cost to Get Started
Your first 15 minutes is on me
Not sure if coaching is right for you? Start with a free 15 minute online consultation. Lets get to meet each other over a video call, without any pressure to continue, just an open conversation to introduce ourselves.
FREE
First 15 min online session
Online or in person, Sydney
Personal Coaching·Life Mentoring·Goal Setting·Clarity Sessions·Coffee Chats·Online Sessions·Sydney Based·Other Markets on Enquiry·Personal Coaching·Life Mentoring·Goal Setting·Clarity Sessions·Coffee Chats·Online Sessions·Sydney Based·Other Markets on Enquiry·
What is on Offer
Support that fits where you are right now
Just Someone to Talk To
Sometimes you do not need a plan you need space to think out loud with someone who listens without judgment and helps you find clarity.
Goal Setting & Direction
Feeling stuck or unsure of your next move? We work together to get clear on what you actually want, and build a realistic, energising path toward it.
Mentoring
Looking for a mentor who has navigated business, career pivots, and personal growth? Draw on 20+ years of real world experience across multiple industries.
Career & Business Clarity
Thinking about a change, a side project, or a new direction professionally? Let's work through the options with fresh eyes and strategic thinking.
Personal Finance & Lifestyle
Want to spend smarter, live better, and feel less financial stress? This is practical guidance to talk through what is possible and to keep you accountable.
Ongoing Support Sessions
Regular check-ins to keep you accountable, celebrate wins, and navigate challenges as they come. Enquire for session packages and frequency.
Visiting Sydney Alone
Travelling solo can be exciting, but it can also feel isolating between flights and sightseeing. As a local with deep knowledge of the city, I can spend a few hours with you as a guide and a friendly face, showing you the parts of Sydney only locals know while you have someone to share the experience with.
Who This Is For
Anyone really... Everyone...
At a crossroads
Facing a big decision career, lifestyle, relationships and not sure which way to go.
Ready for something new
Feeling the itch to change direction but not sure where to start or whether it is the right call.
Working toward a goal
You know what you want but could use accountability, structure, and someone in your corner.
Just need to talk it through
No agenda, no big crisis just a thinking space with someone who genuinely listens and helps.
Get In Touch
Start with a free 15 minute video chat
Start with an introductory free 15 minute online video chat.
Location
Sydney, NSW (online sessions are available to all global locations)
You can hire a consultant who brings frameworks, or you can hire one who brings frameworks and the scars of actually delivering inside them, with a human touch. With a couple of decades of business experience, most recently working as a Certified Scrum Master and Product Owner, and having touched cultural programs across SaaS, government transformation, and digital product teams, Denise knows what works in practice and not just in theory. She also understands how to bring people along on the journey, uplifting staff morale where it matters most.
Add a growing capability in AI and you have a consultant who can help your teams not just work better today, but prepare confidently for what is coming next.
Real XP
Complex program delivery
SaaS + NSW Gov
Sectors delivered in
CSM
Scrum Alliance certified
AI
Responsible AI certified
Master of Commerce (E-Business Management), UNSW Business School
Every engagement starts with understanding how your team actually works before recommending anything. Enquire for a tailored quotation.
01
Scrum Master Coaching
Embedded or advisory Scrum Master support for teams learning Agile for the first time or those wanting to sharpen their delivery cadence. Ceremony facilitation, impediment removal, and team coaching included.
02
Product Owner Advisory
Backlog structuring, user story prompting utilising AI tools, prioritisation frameworks, and roadmap clarity. Whether you need a hands on PO or coaching for a new or existing one, this service gets your product delivery on track.
03
Stakeholder & C-Suite Alignment
Translating technical delivery into business language that leadership can act on. From roadmap communication to executive reporting, this service bridges the gap between delivery teams and decision makers.
04
Ongoing Advisory Retainer
A flexible monthly relationship providing consistent strategic and delivery support. Ideal for growing product teams who want trusted, experienced input without committing to a full-time hire.
The Approach
How an engagement works
01
Discovery
A confidential session to understand your team, your delivery challenges, and what success looks like for your organisation.
02
Diagnosis
An honest assessment of where your team is today, what is working, and what is holding delivery back. No jargon, no fluff.
03
Engagement
Hands-on coaching, workshops, or advisory sessions designed specifically around your team's context and goals.
04
Embed
Knowledge transfer and documentation to ensure the changes stick and your team owns the improvement going forward.
Who This Is For
Built for teams that are ready to move differently
Tech and Product Teams
Teams building digital products who want sharper delivery, cleaner backlogs, and better alignment between product vision and engineering execution.
Organisations Moving to Agile
Businesses transitioning from waterfall or hybrid delivery who need someone who has done it before to guide the change without disrupting the business.
Teams Exploring AI
Forward-thinking teams who want to understand how AI can genuinely improve their workflows, with a responsible, practical approach that doesn't overstate the hype.
Leaders Needing Delivery Clarity
Senior leaders and executives who need honest reporting, clearer product roadmaps, and a trusted partner who speaks both delivery and business.
"
Agile is a mindset you build.
Denise Ha · Agile Consultant · DW2S Consulting
Get In Touch
Let's talk about your team
All enquiries are completely confidential. The first conversation is free. Pricing provided on enquiry based on your specific needs.
Location
Sydney, NSW (remote engagements available globally)
